![]() ![]() You will no longer receive any notification from our website.Any remaining balances will be immediately forfeited & are non-refundable.Your personal and account information will be deleted from our system.Please note that by deleting your account, the following will happen: Recharge order processing failed after 12 hours of retrial.įor security reasons, the request to delete your account can only be submitted from your online account.You'll need to activate it again in your account Dashboard, or initiate a manual order and make the settings during the buying process. However, if the reprocess window closes and the order is still unsuccessful, your Auto Top-up setup will be disabled and we will send you an email notification. We will reprocess the order associated with your Auto Top-up settings for the following next 12 hours. In case of an outage or a technical issue we could not have been anticipated occurs and the attempts to send your Mobile recharge in the following 12 hours fail.You'll need to activate the feature again, thus giving your approval for the new prices. The operator associated with your Auto Top-up becomes inactive on our platform.You'll need to enable the feature again, thus giving your approval for the new options. The local operator's options change (for example, the amount you've chosen).Please check the following cases when Auto Top-up is disabled without your intervention: In case of an outage or a technical issue that could not have been anticipated, we will reprocess the order associated with your Auto Top-up settings in the following 12 hours. Please enable it again by initiating a manual order and making the settings in the buying process. In this case, your Auto Top-up setup for the number that should have been recharged is now disabled. If you cannot find it in your Inbox, please also check the Spam folder. In case of payment method expiration, card removed from the account, an email notification has been sent to you 48 hours prior to the transaction. In this case, we cannot tell you the reason why a recharge fails, and the beneficiary will need to inform himself/herself. The number set to be recharged gets ported to another operator.The payment method you've provided could not be charged due to payment declined by the bank, expiration, or other reasons.Mobile Recharge transaction scheduled with Auto Top-up may not go through due to several reasons: However, if you have an Android device, you have the option to buy Voice Credit through the KeepCalling App regardless if it is your first order or if you are trying to add Voice Credit to your existing PIN. You will have to do that on the website directly on the Buy Page. Unfortunately, due to Apple’s policies, there is no option to add Voice Credit directly from the KeepCalling App. In case you have an iOS device, you can buy Voice Credit through iTunes, only if it's your first order. If you are located in the United States, Canada, Italy, France, Spain, Australia, or the United Kingdom, already have your PIN number at hand, and your card is already saved in your online account, you can also place your order with our automatic phone service Proceed through the Checkout page paying with your card or with PayPal. ![]() Making a new purchase couldn't be easier. ![]()
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